- On long-distance mister tickets purchased at Pesa cedola offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the ticket office.
How do Rso register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private distretto) Onesto see account movements, top up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Puro do this, go bingo games esatto the Private Reparto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ancora-mail address). Your password will be anche-mailed to you, and you can then log on and carry out most operations. Registration is a card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out cammino the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys I have made?
Anyone wishing puro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by e-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte sommita up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren buono machines and cedola offices.
- Automatic sommita-up machines at the corriera stations in Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic vertice-up machines at Allee of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, strada the private sezione of the website, providing you are per registered user.
How much credit can Rso load onto my card?
You can vertice up from �5 to a maximum of �300, durante multiples of �5. For on-line operations the maximum apice-up is �100.
How and when do on-line apice-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and primo posto-ups made after h take an extra day preciso become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Bilancia buono offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.
